Check please

I got a check from our phone and internet company
The amount? 66 cents.

It cost more to print the check than to keep the .66
(Cost of the paper, the ink, the envelope, the postage, and the employees involved)

I was confused why they just didn't credit it to our account
After all, we were expecting more of a refund since they completely messed up our payment last month
Surely that would be easier?

Got a receipt in the mail from them today.
Last payment due.... 35.34
Last payment received...36.00
Credit forwarded.... -.66

I paid them an extra .66

Upon closer inspection, I realize this is from the PHONE portion of the company,
Not the internet (where they owe us about $30)
We canceled our land-line a couple months ago
And I apparently over paid them

They couldn't credit it to our account because our account no longer exists.

There are also THREE websites to check your accounts at, .com, .net, and my.com

None of them have all the information required
Or even tell you what you owe
What they owe you
And heaven forbid you do automatic payments
Because they won't access your payment acct when your bill is due, no.
But they will charge you a late fee for not paying on time.

Sigh.